Returns

Since hats are a personal wear item, they are returnable ONLY if defective. It is very important to measure your head size accurately before placing an order.

  • All other items including evening bags are not returnable as they are custom made just for you.
  • Exchanges may be permitted with an exchange authorization number which is attained by contacting us by phone or by email. NO EXCHANGES WILL BE PERMITTED WITHOUT AN EXCHANGE AUTHORIZATION. All shipping expenses will be the responsibility of the buyer.
  • Absolutely NO CASH or CREDIT CARD REFUNDS.

Any orders not able to be delivered will be subject to a 30% re-stocking fee.